All returns must be within 30 days of receipt of shipment and the items must be in NEW condition in their original box.

 

All returns must be authorized prior to shipment. Please call us at 1-888-850-0889 or email us sales@gilatools.com to arrange return or exchange.

 

If product needs to be returned, you must obtain a Return Goods Authorization number (RGA#) from Gila Diamond Products, Inc. The RGA number must be written on the outside of the box. All return items must be shipped prpaid and contain copy of original invoice. All return are subject to inspection before a replacement or credit can be processed. A 15% restocking fee will be applied to all non-defective goods returns. Returned item must be sent at the expense of the customer. All items returned for replacement or refund must be in their original packaging.